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Non-Immigrant Visa Section

Visa Application Process

The Department of State Bureau of Consular Affairs is currently experiencing technical problems with our visa system. We are operating at a significantly reduced capacity and will be until we clear the document backlog.

This issue is worldwide and is not specific to any particular country, citizenship document, or visa category.

We are working urgently to correct the problem and expect our system to be fully operational again soon. We will be posting updates to Travel.State.Gov as more information becomes available.

All individuals applying for nonimmigrant visas at the U.S. Embassy in Vienna are required to apply in person at the Consular Section located at Parkring 12a, 1010 Vienna. Exceptions to this rule are applicants for most “A” and “G” visas: please see detailed information available at Diplomatic and Official Visas.

All applicants must schedule an appointment for a visa interview, following the five steps outlined below. An officer of the Consular Section will determine each applicant’s visa eligibility during an interview.

We encourage all applicants to apply early, as there can be a wait time for a visa appointment during peak times of the year. Some cases require additional administrative processing that the Consulate is not able to waive. Applying two weeks before the intended travel date is generally sufficient to complete all necessary processing, but complicated cases can take significantly longer.

Current wait times for a visa appointment and processing at the Consular Section of the U.S. Embassy in Vienna are available at Visa Wait Time section of travel.state.gov.

There are five steps to apply for a visa:

1. Fill out the application and upload a photo
2. Pay application fee
3. Make appointment for interview
4. Gather supporting documents
5. Attend interview

For your review, we have provided a final Interview Checklist.

Start with Step 1

Visa Hotline

  • Visa Information/Visa Application Appointment hotline
    (Live Operators): Tel.: (0043) (0)72011 6000
    Monday - Friday, 8:00 am - 8:00 pm (local Austrian time)
    For callers from the U.S., Tel.: 1 (703) 520 2562
    Monday - Friday, 7:00 am - 3:00 pm EST

    Visa Service Contract Partner: support-austria@ustraveldocs.com
    Contact information

Electronic Devices

  • Mobile phones and smart phones may be taken into the waiting room provided the blue tooth is turned off.  Applicants coming to the Consular Section of the Embassy should not bring any other electronic devices (such as laptops, tablets, photo cameras, etc.) with them.